Friendly Reminders To Make Your Stay Worthwhile


As a patient of St. Cabrini, you have the following rights, consistent with law:

Bilang pasyente ng St. Cabrini, ikaw ay may karapatan, naayon sa batas na:


1. To be informed of (Makaalam)

  • a. Your rights as a patient in a manner and language that you understand
  • Ang iyong mga karapatan bilang pasyente sa wika na iyong naiintindihan
  • b. The names and departments of the doctors and staff who will be involved in your care in the hospital
  • Ang mga pangalan at departamento ng mga manggagamot at kawani na makakalinga sa’yo habang ikaw ay nasa ospital
  • c. The nature of your illness, its likely causes, manifestations and course
  • Ang uri, sanhi at kahihinatnan ng iyong karamdaman
  • d. The treatment proposed to you, its benefits, side effects, potential risks and costs
  • Ang lahat ng mga pamamaraang gagamitin sa paglunas ng karamdaman mo, ang mga benepisyo, posibleng komplikasyon at kaukulang kabayaran nito
  • e. Other treatment options relevant to your condition, including the option to withhold treatments, and the consequences of taking such options
  • Ang iba pang mga alternatibong pamamaraan ng paglunas sa karamdaman mo, kasama ang hindi pagpapagamot at ang magiging resulta nito

2. To receive medical care that is (Makatanggap ng pangangalagang medikal na)

  • a. Free from discrimination as to the ethnic origin, religion, gender, disability, sexual orientation and socioeconomic status
  • Walang pinipiling lahi, relihiyon, kasarian, kapansanan, oryentasyong sekswal o antas ng pamumuhay sa lipunan
  • b. Delivered with respect, consideration and in a clean and safe environment free of unnecessary restraint
  • May paggalang, pag-unawa at ibinibigay sa isang malinis, malaya at ligtas na kapaligiran
  • c. Appropriate to your medical condition and consistent with the terms of your informed consent, your decisions, preferences and values
  • Naaayon sa iyong pangangailangan pangkalusugan at kaalinsabay ng iyong pahintulot, desisyon at pagpapahalaga
  • d. Given in a timely manner whenever you need it
  • Maagap sa iyong pangangailangan

3. To be advised of, participate in, or refuse to take part in any medical research; receive full information on the purposes and procedures of the research; and, be assured that your refusal will not compromise your care

Mapagpayuhan, makibahagi at tumangging makibahagi sa pananaliksik at mabigyan ng kasiguraduhan na ang iyong pagtanggi ay di makakaapekto sa iyong kalusugan

4. To privacy while in the hospital and confidentiality of all information and records regarding your care

Mapangalagaan ang iyong privacy at confidentiality ng mga impormasyon at talaan tungkol sa iyong kalusugan

5. To participate in all decisions about your treatment and discharge from the hospital

Makibahagi sa lahat ng mga desisyon tungkol sa iyong pagpapagamot at paglabas ng ospital

6. To complain without fear of reprisals about the care and services you are receiving and to have the hospital respond to you

Walang takot na mailahad ang mga reklamo ukol sa iyong tinatanggap na pangangalaga at serbisyo at mabigyan ng karampatang tugon ng ospital

7. To authorize those family members and other adults who will be given priority to visit consistent with your ability to receive visitors and pertinent hospital policies

Mapahintulutan ang kapamilya at iba pang tao na bumisita sa iyo nang ayon sa iyong kakayahang tumanggap ng bisita at sa patakaran ng ospital

    At the same time, as a patient of St. Frances Cabrini Medical Center, you have the following responsibilities:

    At gayundin naman, bilang isang pasyente ng St. Frances Cabrini Medical Center, ikaw ay may mga tungkulin na:

  • 1. To provide complete and truthful information about your health, including past illnesses, hospital stays, surgeries, allergies and use of medicines/other forms of treatment
  • Magbigay ng buo at totoong impormasyon hinggil sa iyong kalusugan, kasama na ang mga dati at kasalukuyang ginagamit na gamot, mga pamamalagi sa ospital at iba pang uri ng panggagamot, mga operasyon at mga allergies
  • 2. To know the members of your health care team
  • Kilalanin ang mga doktor, nars at iba pang kawani ng ospital na nangangalaga sa iyong kalusugan
  • 3. To be involved in the decisions regarding your health care
  • Makibahagi sa pagpapasya ukol sa iyong kalusugan
  • 4. To ask questions regarding the nature of your illness and its management including options, likely outcomes, benefits, risks and costs
  • Magtanong ukol sa tunay na kalagayan ng iyong karamdaman mga posibleng lunas, komplikasyon, benepisyo at kabayaran
  • 5. To ask questions whenever you are not sure of the information or instructions given to you.
  • Magtanong kailanmang hindi malinaw sa iyo ang mga impormasyon o mga dapat gawing itinuro sa iyo.

Admission Guidelines

The Admitting section is responsible for processing your accommodation at St. Frances Cabrini Medical Center, which aims to respond to the patient’s need in terms of providing convenient rooms and to make them feel better.

You will need to bring the following:

  1. 1. Physician admission order slip
  2. 2. Philhealth requirements
  3. 3. Senior Citizen ID (for elderly patients)

During the processing of admission, the admitting personnel will explain and ask you to fill out and sign the following forms:

  • Admission Form – all personal information of the patient will be written on this form and will be entered to our hospital’s computer database
  • Confirmation of Responsibility – this form will be signed by the patient or relative that they fully understand their responsibility for the patient’s account
  • Consent for Hospital Care – the patient or relative will be asked to sign this form that they allow us to release information to insurance companies and/or patient's employer

You may choose from the following room types: (with photos)

  • Private
  • Semi-private
  • Ward

If you have a Letter of Authorization (LOA) or Letter of Guarantee (LOG) from your HMO/Insurance or Accredited Company, kindly present it to the admitting personnel upon admission.

The admitting personnel will explain the room categories and its amenities and the rules and regulations of the hospital.

After the admitting papers are signed, admission kit and a patient ID bracelet will be given to you. For your safety, do not remove the patient ID bracelet. Our nurse will unfasten the bracelet during discharge.

Visiting Hours and Guidelines

  • Our visiting hours are from 6:00AM to 9:00PM.
  • We only permit two (2) companion to stay with you overnight.
  • Only four (4) visitors per patient are allowed to visit at a time, to meet the healthcare needs of the patients or to protect the patient’s privacy needs
  • For children’s safety and security, we do not recommend children seven (7) years old and below to visit relatives and friends confined in the hospital.

Parking Area Guidelines

  • For patient relative and visitor who will bring their vehicle, parking guard on duty will give you parking ticket upon entry. This ticket will be validated by the nurse station before leaving the vicinity and will be submitted to guard on duty at the exit point of the parking area.
  • The management is not responsible for any damage to and loss of the vehicle or its accessories.
  • For lost ticket, the parker will be required to present the Original Certificate of Registration and Current Official receipt of their motor vehicle certificate.
  • The parker shall be held liable for any damage they may cause to the persons or any other property inside the parking area.

HMO Accreditation

Asian Life

Eastwest

Kaiser

Star care

Asian Care

Getwell

Maxicare

Value care

Blue Cross

Generali

Medasia

 

CARE

HMI

Medicard

 

Carewell

Flexicare

Medocare

 

Caritas

IMS

Medicare plus

 

Cocolife

Intellicare

Metro care

 

CSI

Icare

Philcare

 

Medical Records Guidelines

Medical Records Section provides a medical history of the patient’s treatment in the hospital. It also functions as the custodian of documents or evidence of confinement such as care or treatments received, test results and diagnoses usually vital to private and insurance companies.

Documents may be claimed at Medical Records section:

  • Birth Certificate
  • Certificate of Confinement (if patient is still admitted)
  • Clinical Abstract/Discharge Summary
  • Death Certificate
  • Laboratory Result (CTC)
  • Medical Certificate (if the patient is discharged)
  • Medico-legal Certificate

Requirements when securing Medical Records document:

  • Authorization letter of the patient (when sending a representative)
  • Valid ID of the patient
  • Valid ID of the representative

Procedure

  1. Fill out the Information for Medical Records (IMR) form.
  2. Submit the filled-out Information for Medical Records (IMR) form to the Medical Records Section together with other needed requirements for processing.

Note: You may request via phone, fax or e-mail. However, you still have to secure all the requirements needed before the prepared records from Medical Records Section are released.